EXPERT MOVERS

at your service for over 70 years


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History

¿What is Decapack?

Decapack was founded by Mr. Carlos Stein Curzolo back in 1942. In the seventies a second generation of the Stein family joins the family business. The first logistics center was built in 1975, close to the Airport in a 20,000 square meters property.
In 1994 Deca Express is founded as a general cargo forwarder and NVOCC, specializing in International Fairs, Exhibitions and special projects.
In 1995 Decatrans was born to handle logistics and two new distribution centers are built with state of the art technology.
Today Decapack is still run by the Stein family.

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¿Why choose Decapack?

We are the leading specialist and a benchmark in Chile for international relocations and fine art logistics

With more than 70 years of experience, we are the leading specialist and a benchmark in Chile for international relocations and fine art logistics. We know exactly which challenges individuals, families and global organizations will face during a relocation, whether within the same country or to any corner of the world.

  • Expert Advice: We have the know-how and best practices to deliver the highest level of service.
  • Custom packaging and specialized techniques: Packaging fine art is not the same as packaging a piece of furniture. Each object is unique and requires special handling. We provide each one of your possessions with the most suitable protection.
  • Master packers with extensive experience: We rely on the best and most experienced team of packers in Chile: discrete, respectful and professional.
  • International Networks: We belong to all of the major international associations of movers and specialists in international logistics, such as IAM, LACMA, FIDI, and IELA. This gives you access to the largest network of specialists in any corner of the globe, guaranteeing you will receive the same quality of service throughout the entire process.
  • Compliance: We provide quality service that is always rooted in optimal practices, such as anti-corruption, security standards and regulations, among others. We also have an environmental policy that is committed to society in general.
  • FIDI and ISO 9001 Quality Certification: Ensures uniform quality standards in each country, in areas such as packaging, processing, response time, security, financial solvency, and compliance, among others.

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Global Alliances and certifications

We ensure that you obtain a premium service of international quality

  • Harmony Relocation Network We are a member of this global network of moving and relocation companies, that preserves and transfers family valuables from one generation to another. We are a network of committed partners, united under a single global infrastructure, well-established and sustainable, with the latest technology and an ISO quality-certified system.
  • FIDI (International Federation of International Movers): We are a part of the most select group of international moving companies committed to quality. Currently there are only three Chilean members, and Decapack was the first Chilean company to participate in this organization.
  • LACMA (Latin American and Caribbean Movers Association): One of the oldest and most prestigious regional associations in the world, whose membership signifies close ties with our continental peers, as well as their vote of confidence. Currently, LACMA has approximately 200 members, only three of which are Chilean.
  • IELA (International Exhibition Logistics Associates) Specializes in international trade fair and exhibition logistics. Decapack, through its sister company Deca Express, is the only Chilean company that is a member of this association. For more than 20 years, Decapack has been the exclusive logistics operator for the most important international exhibitions in Chile: FIDAE, Expo Min and Expo Naval.
  • IATA (International Air Transport Association) This association represents approximately 230 airlines and thousands of international shippers, enabling them to issue air transportation documents (Air Way Bills).
  • FAIM (FIDI Accredited International Mover):  Audits companies in areas such as infrastructure, security, information technology, fleet size, HR, financial analysis and sustainability, customer satisfaction rates, moving processes, document management and logistics.
  • ISO9001: Guarantees and supports the highest standards of quality for our services.
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Infrastructure

More than 400 employees and a fleet of 20 trucks complement our services

Our head office has a warehouse that is over 3,200 square meters for the storage of furnishings and operational logistics. We are strategically located less than 5 minutes from the Santiago airport and close to access highways leading to the main national ports. We also have offices in the main ports and points of access to our country, such as Arica, Iquique, Antofagasta, Los Andes, Valparaíso, San Antonio, Santiago Airport and Talcahuano.

Count on Decapack

CONTACT US


PHONE NUMBER

Speak to an executive
+ 56 2 2488 1000



OFFICE HOURS

Monday to Friday
8:30am to 6:00pm



OUR LOCATION

Av. Claudio Arrau 9452
Pudahuel, Santiago – Chile