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“They are the kind of company you want to return to and recommend with 100% confidence”

Claudia Pertuzé – Editorial Director Puro Chile



Our Promise

Transporting or Relocating your fine art with Decapack

From a painting to a full Museum – Since 1942, our priority is to take all necessary steps to protect and move your fine art and fragile items. All your property is protected with custom materials and techniques that are optimal for each piece.

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Procedures and

International Network

Our network of international agents is comprised of established companies with a proven track record in packaging and transporting fine art and high value items. Pieces will go through the logistics process in a safe and efficient manner.



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Fragile Objects

Special Insurance

Insurance specifically designed for the relocation of fine art and fragile items, with approved methods and packaging materials.



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Custom packaging

Peace of Mind

Items will be handled by staff and packers with an average of over 15 years of experience, using materials and techniques specially designed for each item.



Our clients

100% SATISFACTION RATE IN THE RELOCATION OF FINE ART

We ensure that all moves and fine art relocations are 100% professional. Like our 500+ customers annually, you will notice the difference in quality during the moving and packaging of fragile objects – anything from paintings, pianos, and sculptures to an entire museum.


I must say that Decapack’s work was of international quality. Today, in Chile, we can count on a fine art transportation company that provides artists, collectors, and insurance companies with full assurance.

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Fernando Casasempere

Sculptor and international ceramist



Excellent packing service and logistics of photographs and proprietary objects on behalf of the ALBUM DE CHILE exposition.

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María Elena del Valle Y.

Exhibition Producer Centro Cultural Palacio La Moneda



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Stages of Fine Art Service

Learn the Decapack process to ensure a successful fine art move and relocation.

  1. Consultation and estimate: Robust planning and an accurate estimate is key to ensuring the arrival of fine art in a timely manner and in optimal conditions. During our pre-move survey visit, we evaluate the fine art bound for relocation, the moving space, and accessibility, among other details. We use this information to prepare a customized a quote.

  2. Services at origin location: We rely on a team of packers specialized in the relocation of fine art, and with an average of over 15 years of experience, who will custom pack each item according to the particular features of each piece, and in a cordial and respectful manner. The coordinator assigned to your shipment will assist you throughout the entire process, regarding procedures and necessary paperwork, until the artwork is delivered to its final destination.

  3. Transport: Our fine art specialists will oversee the handling of the pieces at all stages.

  4. Destination services: By way of our network of international agents specializing in logistics, customs clearance, the handling and transport of fine art, we assist you in all procedures related to the object’s import. We also manage the delivery and unpacking of the pieces.

  5. Post-Servicing comparison images: Once your move is complete, we will follow up and provide assistance through our Customer Service department. In the event of a possible claim or disagreement, our executives will process this in a timely manner.


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International Certification

PROVEN QUALITY


Decapack is certified by FIDI-FAIM, a standard for managing international moving services that is audited by Ernst & Young.

This ensures a uniform, effective, and quality-focused moving service with the knowledge and resources needed to perform a job that meets global standards.


PHONE NUMBER

Speak to an executive
+ 56 2 2488 1000



OFFICE HOURS

Monday to Friday
8:30am to 6:00pm



OUR LOCATION

Av. Claudio Arrau 9452
Pudahuel, Santiago – Chile



EMAIL

Email us at
info@decapack.com


Tips, news, resources and

Fine Arts Relocation Advice


Interested in more tips? Visit our blog where you can find moving tips



Or learn more about Decapack and our certifications