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“The service was as amazing as the execution of the move.”

Ma. Teresa Gana – from Las Condes to Lo Barnechea



Our Promise

Why Choose Decapack for you National Move?

Your belongings as if they were our own – Since 1942, our priority is to provide a worry-free moving service that results in less work for you. All of your belongings will be protected using custom built materials and techniques that ensure a flawless move.

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FIDI and ISO 9001

Expert Advice

We work under international standards: FIDI and ISO 9001 international moving certifications. We will be by your side throughout the entire process, providing assistance with all the required paperwork.



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70 years of experience

Master Packers

Your belongings will be handled by staff and packers with an average of over 15 years of experience, ensuring the complete protection of your property.



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Custom Packaging

Your belongings are secure

Each object is unique and, as such, we use the appropriate technique and materials for the packing for moves within Chile.



Our Customers

98% SATISFACTION RATE IN NATIONAL MOVES

We ensure that all our moves in Chile are professional. Like our 500+ customers every year, you will notice the difference in quality throughout the entire national moving process, from door to door.


The experience was stress free, from the moment we received our quote to the point of delivery. They proved to be professional and prompt with their work, protecting each and every one of our belongings.


Josue and Gladys Maldonado

Move from Santiago to Antofagasta



Excellent team, very hard-working, very friendly and excellent disposition. I congratulate them. Extraordinary!


Deborah heggie

Moving from Vitacura to Quinta Normal



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Move to Different Regions

Professional Moving Service to all regions within Chile

We serve Chile from Arica to Punta Arenas. Whatever your point of origin or destination, Decapack is prepared for any type of regional and international move. We have a fleet of moving trucks and a dedicated team of people who are at your disposal and can help you with the moving process from start to until everything arrives in your new home. We will provide; tips to get everything ready before you leave, custom packing along with excellent quality packaging materials.

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Stages of a Domestic Move

We support you in all stages of a domestic move

  1. Pre-move consultation and survey visit: One of the most important components of a domestic move. During our pre-move survey visit, we estimate the volume of the move (cubic meters) and the requirements for the particular job, such as: custom packaging for fragile items, verification of access into the home, parking permits, etc.

  2. Services at origin location: We rely on a team of professional packers with an average of over 15 years experience in the industry who will custom pack your items, taking into account each individual item’s particular characteristics, while providing friendly and courteous service.

  3. Transportation, delivery and unpacking: Your belongings will be directly transported to your destination, where they will be unloaded, unpacked and relocated with the utmost care throughout the entire process.

  4. Post-service: Once your move is complete, our Customer Service department will provide follow up and assistance. In the event of a possible grievance or complaint, our executives will handle this in a timely manner.

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Additional Services

Everything you need for a worry-free move in Chile.

Insurance: Domestic moves are usually done by land. This form of transportation is not exempt from possible problems (accidents, theft); as such, we recommend and help our clients secure insurance for all circumstances.

Storage: We offer a secure place to store any belongings that will not be relocated, and suitable packaging to weather the passage of time for months or even years.


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International Certification

PROVEN QUALITY


Decapack is certified by FIDI-FAIM, a standard for managing international moving services that is audited by Ernst & Young.

This ensures a uniform, effective, and quality-focused moving service with the knowledge and resources needed to perform a job that meets global expectations.


PHONE NUMBER

Speak to an executive
+ 56 2 2488 1000



OFFICE HOURS

Monday to Friday
8:30am to 6:00pm



OUR LOCATION

Av. Claudio Arrau 9452
Pudahuel, Santiago – Chile



EMAIL

Email us at
info@decapack.com


Tips, news and

NATIONAL MOVE ADVICE


Interested in more tips? Visit our blog where you can find moving tips



Or learn more about Decapack and our certifications